Casa Brisa manages six properties. In this fictional example, a guest leaves Casa Palma on the same day the next guests arrive. Follow how stays, guest questions, cleaning and administration connect.
Keep the guest's question with the correct stay.
Sara Linden asks where to leave the keys at departure. The host needs the departure agreement and preparation for the next guest. The earlier cot request also belongs to this stay. The property stays the same as guests and agreements change.
Connect the question to the stay and keep permanent details with the property. Maintenance and inventory remain available for future reservations. The next guest has a separate record with their own arrival and departure arrangements.
We are leaving on Tuesday at 10:00. Where should we leave the keys?
Check the reservation terms and any extras.
An extra facility may be included or require an additional agreement. Check terms, availability and any cost before confirming. Keep approval with the relevant stay.
Record which channel handles the booking and payment. These examples use fictional reservations. Airbnb and Booking.com integrations are not active here, and availability is not synced with those channels.
Schedule the changeover between departure and arrival.
The Linden family leaves Casa Palma on 15 September at 10:00. Daniel and Inés arrive that day at 16:00. Cleaning must happen between those times, and someone needs to confirm the property is ready.
Schedule the changeover as work at the property and assign responsibility. An available calendar slot does not show whether cleaning or maintenance is complete. Connected records let you compare stay times and preparation.
- Casa Palma · Linden family11 Sept – 15 Sept · Luna OrtizGuest checked in
- Casa Sol · Alex and Sam8 Sept – 13 Sept · Luna OrtizCompleted
- Casa Azul · Groen family17 Sept – 21 Sept · Luna OrtizEnquiry
Give guests and local staff the information each needs.
The guest needs arrival information and stay agreements. The cleaner needs access times and any special instructions. Both need context for Casa Palma, but different documents.
Share guest documents through the customer portal. Keep local staff's work arrangements with the changeover. New email, WhatsApp or phone questions can then be answered with the correct stay at hand.
Casa Palma · Linden family. Stay from 11 to 15 September. Arrival around 16:00 and a cot requested. Coordinate cleaning and the key handover.
Linden family · Sara Linden. Stay from 11 to 15 September. Arrival around 16:00 and a cot requested. Coordinate cleaning and the key handover. Agreements and feedback are kept with this record.
Check what the booking channel has already collected.
Before preparing your own invoice, establish who handles each amount. Do not charge the guest again for money already paid through a channel. Keep reservation terms and extra charges clear in the stay record.
After departure, record any issues with the property and assess maintenance needs. Make this information available for the next guest's preparation. The demo explores work agreements; it does not calculate local taxes or channel fees.
Prepare the invoice from the job.
Check who handles payment and what has already been paid through a booking channel before preparing your own invoice.
Casa Palma · Linden family · VAK-2026-118
Amount and invoice date: as specified in the reviewed quote or agreement.Example data. Actions stay in this demo. Nothing is sent, signed or invoiced.
Organise collaboration around your properties.
Across several properties or locations, show which host and local staff member is responsible. Choose fields for access, facilities and handover, and keep changeovers connected to stays.
Adapt the setup below. If you also rent vehicles or equipment, explore rental and property operations to see individual rentals, annual agreements and maintenance within one business.
Turn your work into an initial setup.
Try a proposal, edit it and see the result in this demo. This example uses preset proposals for each workflow. Later, you can work with Rio on a personal example for your business.
Changes apply only to this demo and are cleared when you reload or switch industries. We discuss availability and the setup of your own workspace with you personally.
